Job Title:

Family Advocate


New St. Paul Head Start Agency, Inc.

Center Name:

New St. Paul Head Start Agency, Inc.

Employment Type:

Full Time

Job Description/ Duties:

Duties Statement: This position supports and assists families as they identify and meet their own goals through a family-centered case management model for developing and carrying out the program Family Partnership Agreements including responsibility for child files, enrollment/applications, etc.  This position also assists with the completion of the child health requirements and other required screenings and assessments.  This position supports the larger system of social services coordinated by Head Start/Early Head Start, thereby supporting the goals of the program. The position may involve reassignment of caseloads and/or center location as deemed necessary for program operations.

Required Tasks

  1. Program Development and Planning
  • Coordinates with center staff to integrate family partnership goals with classroom efforts and to ensure integrated child and family curriculum.
  • Participates in team management functions of planning, implementing and evaluating Family and Community Partnership goals and objectives.
  • Participates in in-service, workshops, conferences and college courses to enhance skills.
  1. Program Implementation
  • Recruits prospective families and assists with enrollment process.
  • Conducts home visits to facilitate family plans, assists families in achieving identified goals and follow-up on referrals. Acts as a case manager and works cooperatively with local agencies to assist families to linkup with services in the local community.
  • Assists with the completion of the child health screening, other required screenings and assessments and is familiar with referral requirements.
  • Conducts and documents follow-up on all referrals.
  • While respecting family confidentiality, regularly shares information with teachers to ensure coordinated services that meet the needs of individual children and families.
  • Provides health, safety and family literacy activities to parents, as appropriate.
  • Coordinates with center staff to promote parent involvement in the program as a classroom visitor, volunteer, employee, and/or participant in family events.
  • Promotes effective community support for families by coordination and advocacy for services with community agencies.
  • Develops a working knowledge of community resources. At least annually, visits with major agencies for service delivery updates and Community Resource Guide updates.
  • Refers families for emergency or crisis assistance.
  • Participates in chart audits and child profile development.
  • Coordinates or refers families to opportunities for continuing education, employment training and other employment services through formal or informal networking in the community.
  • Assists other program staff to offer (either directly or through referral to local entities) to parents of participating children.
  • Provides with respect to each participating family, a family needs assessment that includes consultation with such parents about the benefits of parent involvement and about the activities in which parents may choose to participate.
  • Performs community outreach to encourage individuals previously unaffiliated with Head Start/Early Head Start program to participate in its Head Start/Early Head Start program as volunteers.
  • Informs custodial parents in single-parent families that participate in programs, activities or services about the availability of child support services for purposes of establishing paternity and acquiring child support and refers eligible parents to child support offices of State and local governments.
  • Arranges for education and other appropriate intervention including opportunities for families to participate in counseling or to receive information on mental health, substance abuse, child abuse and neglect and domestic violence.
  • Attends parent/teacher conferences, as requested.
  • Assists teaching staff with Parent Committee meetings, Family Nights, socializations and other parent activities.
  • Assists families in making the transition into and out of the Early Head Start/Head Start Program.
  • Provides to parents of limited English proficient children outreach and information in a language that the parents can understand.


Qualifications:  Minimum requirement is a bachelor degree in Social Work or Human Services or related human services field.

Skills Required: Ability to know and implement the Head Start Performance Standards and requirements and policies of NSPHS. Ability to exercise professional judgment in evaluating before making decisions. Ability to establish and maintain effective working relationships with staff, children, parents, outside agencies and the public. Ability to use computer for data entry functions. Ability to keep all information strictly confidential. Reliable transportation to get self to and from homes, agencies, Head Start/Early Head Start and other locations.

Physical Requirements:  Acceptable tuberculosis screening results, a clear criminal records check (including sex offender registry check and State or FBI fingerprint checks), child abuse registry check and an initial health exam are required post job offer and prior to employment, as well as annual clearances.



Health Insurance
Dental Plan
401K Plan

Employer Info:

How to Apply:

Please send resume to:

Attention: Human Resource Manager

Fax: 313-835-0401